Shipping

Domestic shipping in the UK:

FREE shipping on all domestic orders, orders are shipped from – London, United Kingdom. All orders placed before 1PM will be dispatched on the same day over Royal Mail Standard First Class.

Items will take 1-3 days for delivery.  

All items are packaged discreetly and will be sent in a padded envelope.

Shipping within the EU:

Shipped from United Kingdom.

Royal Mail Airsure/International Signed For

When available Airsure Mail will be used, please note if you desire tracked mail and your country does not facilitate Airsure we will use Royal Mail International Tracked and Signed for.

This service is a quicker, trackable service available to European customers. The flat rate is £4.50

Royal Mail insures this service so we can guarantee re-delivery in case of any error by Royal Mail.

Estimated delivery time = 3-7 working days.

All orders over £50 will be sent via a trackable service at no additional cost

Rest of the World:

Shipped from, United Kingdom.

Royal Mail Airsure/International Signed For -
We only ship via trackable services outside of the European Union or Canada/United States of America. There is a flat rate charge of £8.50 for this service.
The estimated delivery time varies from 5 - 10 days, but can take up to 28 days to Oceania or outlying Islands.

Returns Policy

We offer a 30 day refund/return policy.

Due to the nature of the product, returns will only be accepted if the product is sealed. If the product was defective or you received the wrong item, we will reimburse your shipping costs. We recommend sending the product via trackable mail, especially if the value is higher than £25.

Please email us with your order number, name, address and reason for returning the item and we will respond with the address to send it to.

Once we receive the product, we will process your refund using your original method of payment within three working days.

We do not offer a cancellation policy as orders are dispatched the same day, however if you are unhappy with your order or wish to return for other reasons, please follow the return instructions above.